Delivery Policy
How can I place an order on Freehand?
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Find the product you wish to buy
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Select the size of the product
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Add the product to your shopping bag by clicking on "Add to Bag"
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Go to your shopping bag and click on "Checkout"
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Provide your shipping address
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Confirm payment and your order will be placed
How can I figure out the correct size for me?
Each item you select will have a 'Size Chart' above the 'Add to Bag' button. You can refer to the size chart and the provided sketch on 'How to Measure' to determine the right size for you.
Do I have to create an account on Freehand to place an order?
Yes, you need to create an account to place an order. This will help us to provide you with a personalized experience.
Is there any minimum limit on order placement?
No, there is no minimum limit on order placement.
What is Freehand’s Shipping Policy?
Freehand ships the product you ordered in the fastest time possible and delivers it to your doorstep. Please check the delivery availability at your PIN code when ordering.
What is the delivery time period?
Orders within India are delivered within 4–8 working days. Delivery time may vary depending upon the shipping address.
How can I check the status of my order?
Please tap on the "My Orders" section under the main menu to check your order status.
How can I check if Freehand delivers at my PIN code?
Our product page has a section of 'Delivery Options' below the 'Add to Cart' button. Please enter your PIN code there. The tool will tell you if your area is serviceable and the expected delivery date.
If delivery is not available at my address, what should I do?
We are constantly adding more PIN codes to our delivery list. If you do not find your PIN code at this point, we request you to check back in a few days.
How are orders placed on Freehand delivered to me?
The orders placed on Freehand are delivered by our courier partners, and we will ensure timely delivery.
Does Freehand deliver products outside India?
No. Freehand ships products only within India.